Privacy Policy

Dixie Glass & Trim Shop Inc. (“Dixie Glass,” “we,” “us,” or “our”) respects your privacy. This Policy describes how we collect, use, and share information when you visit our website (www.dixieglass.com), submit a quote request, call or text us, or interact with our ads.

1) Information We Collect
- Contact details: name, phone number, email, address/ZIP.
- Project details: service requested (auto glass, shower doors, residential/commercial glass), notes, photos you upload.
- Usage data: pages viewed, actions taken, device/browser info, IP address.
- Advertising & analytics data: cookies, UTM parameters, and identifiers from partners (e.g., Google Ads/Analytics).
- Call data: we may use unique tracking numbers and may record calls for quality/training.

2) How We Use Information
- Provide quotes, schedule service, and communicate about your project.
- Improve our website, services, and customer support.
- Marketing/retargeting and measuring ad performance.
- Security, fraud prevention, and legal compliance.

3) Cookies & Tracking
We use cookies and similar technologies (including Google Ads and Google Analytics) to understand site usage and improve advertising. You can adjust cookie settings in your browser or use Google’s opt-out tools.

4) Sharing of Information
We share information with:
- Service providers/partners who help us operate (hosting, analytics, call tracking, payment, scheduling).
- Advertising platforms (e.g., Google) for measurement and optimization.
- As required by law or to protect rights, safety, and property.
We do not sell personal information.

5) Your Choices
- You can opt out of marketing emails or texts at any time. For SMS, reply STOP to end.
- You can disable cookies in your browser settings.
- To access, correct, or delete your information, contact us at [office@dixieglass.com] or [228-762-5922].

6) Text Messaging Consent
By submitting a form or contacting us, you consent to receive calls or texts at the number provided. Message/data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

7) Data Security & Retention
We use reasonable safeguards to protect information. We retain information as needed to provide services and meet legal obligations.

8) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

9) Updates to This Policy
We may update this Policy. The “Last updated” date reflects the latest revision.

10) Contact Us
Dixie Glass
Email: [office@dixieglass.com]
Phone: [228-762-5922]
Address: [2147 Market St. Pascagoula, MS 39567]